Privacy Policy

This Privacy Policy outlines how BFS Furniture collects, uses, and safeguards your personal information when you engage with us, specifically in the context of purchasing sofas, wardrobes, dining tables, and coffee tables. Your privacy is of utmost importance to us, and we are committed to ensuring the confidentiality and security of your personal data.

1. Information We Collect:

• When you place an order with BFS Furniture, we collect personal information such as your name, contact details, shipping address, and payment information.

2. Bespoke Design Information:

• To fulfill your bespoke furniture orders, we collect details related to customization preferences, including materials, finishes, dimensions, and design features.

3. Website and Cookies:

• We may collect information about your use of our website through cookies. This includes your IP address, browser type, and browsing behavior. Cookies help us enhance your online experience and provide personalized content.

4. How We Use Your Information:

• Personal information is used to process and fulfill your orders, communicate with you, and provide customer support.
• Bespoke design information is used to tailor furniture to your specifications.
• Website and cookies data are used for website analytics and to improve our online services.

5. Third-Party Service Providers:

• BFS Furniture may engage third-party service providers for tasks such as payment processing, shipping, and analytics. These providers have access to the necessary information to perform their functions but are prohibited from using it for other purposes.

6. Security Measures:

• BFS Furniture employs industry-standard security measures to protect your personal information. This includes encryption during data transmission and secure storage practices.

7. Data Retention:

• We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

8. Your Choices:

• You have the right to update or correct your personal information.
• You can opt out of receiving marketing communications from BFS Furniture by following the unsubscribe instructions in the communication.

9. Children's Privacy:

• BFS Furniture does not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. Changes to this Privacy Policy:

• BFS Furniture may update this Privacy Policy from time to time. Any changes will be posted on our website, and the date of the last update will be indicated.

11. Contact Information:

• For inquiries about this Privacy Policy or to exercise your rights regarding your personal information, please contact BFS Furniture at 0161 388 5551.

By engaging with BFS Furniture, you agree to the terms outlined in this Privacy Policy. We encourage you to review this policy periodically for any updates. Your continued use of our services constitutes acceptance of any changes.